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IT Support Technician

IT Support Technician

Salary : £16,000

Four star with 215 bedrooms, 54 self catering units, 6 different food outlets, over 60 different activities and a dedication to reinvesting in our facilities, Crieff Hydro can offer something very special. We welcome 1000 customers a day and are proud to be one of Scotland's Leading Leisure Resorts. 

We have an exciting opportunity that has arisen for an IT Support Assistant whose primary role will be to make sure the IT function for all our conferences runs very smoothly.  This is a brand new role for us though and in addition to conference support, you'll find you've plenty of opportunity to get involved and develop your skills in a number of our different IT projects

About the role

We are looking to continually delight our customers and with a growing number of conferences with diverse IT requirements, we want you to make sure their experience is as efficient and seamless as possible.

With a good mix of IT and customer service skills, you'll be the IT point of contact for our conference business.  This will involve checking future conference requirements, ordering in specialist equipment if necessary, then carrying out and checking set ups are working.

On the day of the conference business, you'll meet and greet organisers and check to make sure everything is in order with their IT requirements, tweaking systems if necessary.

As part of our existing IT department, you will also assist internal staff through desktop support and be a point of contact for troubleshooting and general IT issues.  We have a very busy IT infrastructure and are continually looking at new and best practice IT systems.  Join us and you can be sure that no two days will be the same for you and you'll have ample opportunity to use and develop your existing skills.

What you'll need

The successful applicant will have a working knowledge of desktop operating systems and the Microsoft office suite, AV equipment set up and general WIFI set up.  With good customer service and communication skills, you'll also be polite, helpful and will be able to work logically and quickly to get answers and solutions to any IT problems.


You must be able to work flexibly to meet the needs of the business, including some weekend working to make sure you're in on conference days.

Application Form


IT Support Technician

  • Discount on food in our on-site restaurants
  • Live in accommodation may be available
  • Staff canteen facilities
  • Great staff discounts when using our leisure facilities
  • Free use of five hole par three golf course
  • Company pension scheme (contributory) after one year's service
  • Share save scheme (contributory) after one year's service
  • Staff social club membership (annual fee payable)
  • Discounted room rates in Crieff Hydro properties