Crieff Hydro Limited ("We") are
committed to protecting and respecting your privacy.
This policy sets out the basis on which any
personal data we collect from you, or that you provide to us, will
be processed by us. Please read the following carefully to
understand our views and practices regarding your personal data and
how we will treat it.
For the purpose of the Data Protection Act
1998 (the Act), the data controller is Crieff Hydro Limited
ofFerntower Road, Crieff, Perthshire PH7 3LQ.
Information we may collect from
you
We may collect and process the following
data about you:
- Information that you provide by filling in forms on our site
www.crieffhydro.com (our site). This includes information provided
at the time of registering to use our site, subscribing to our
site, posting material on our site or requesting further services.
We may also ask you for information when you enter a competition or
promotion on our site and when you report a problem with our
site.
- If you contact us, we may keep a record of that
correspondence.
- We may also ask you to complete surveys that we use for
research purposes, although you do not have to respond to
them.
- Details of transactions you carry out through our site and of
the fulfilment of your bookings or orders.
- Details of your visits to our site and the resources that you
access.
- Data entered on our website including non-submitted, (or
abandoned data).
Cookies
We may collect information about your
computer, including where available your operating system and
browser type, for system administration. This is statistical data
about our users' browsing actions and patterns, and does not
identify any individual.
For the same reason, we may obtain
information about your use of our site by using a cookie file which
is stored on the hard drive of your computer. Cookie files
help us to improve our site and to deliver a better and more
personalised service.
You may refuse to accept cookies by
activating the setting on your browser which allows you to refuse
the setting of cookies. However, if you select this setting you may
be unable to access certain parts of our site. Unless you have
adjusted your browser setting so that it will refuse cookies, our
system will issue cookies when you log on to our site.
Where we store your personal data
All information you provide to us is stored
on our secure servers. Any payment transactions will be encrypted.
Where we have given you (or where you have chosen) a password which
enables you to access certain parts of our site, you are
responsible for keeping this password confidential. We ask you not
to share a password with anyone.
Unfortunately, the transmission of
information via the internet is not completely secure. Although we
will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission
is at your own risk. Once we have received your information, we
will use strict procedures and security features to try to prevent
unauthorised access.
Uses made of the information
We use information held about you in the
following ways:
- To ensure that content from our site is presented in the most
effective manner for you and for your computer.
- To carry out our obligations arising from any contracts entered
into between you and us.
- To provide you with information, products or services that you
request from us.
- To notify you about changes to our services.
We may also use your data to provide you with information about
goods and services which may be of interest to you. If you do
not want us to use your data in this way, please contact us at the
under noted postal or email address.
Disclosure of your information
We may disclose your personal information
to any member of our group, which means our subsidiaries, our
ultimate holding company and its subsidiaries, as defined in
section 1159 of the UK Companies Act 2006.
Your rights
You have the right to ask us not to process
your personal data for marketing purposes. We will usually inform
you (before collecting your data) if we intend to use your data for
such purposes. You can exercise your right to prevent such
processing at any time by contacting us at the under noted postal
or email address.
Our site may, from time to time, contain
links to and from the websites of our partner networks, advertisers
and affiliates. If you follow a link to any of these
websites, please note that these websites have their own privacy
policies and that we do not accept any responsibility or liability
for these policies. Please check these policies before you
submit any personal data to these websites.
Access to information
The Act gives you the right to access
information held about you. Your right of access can be exercised
in accordance with the Act. Any access request may be subject to a
fee of £10 to meet our costs in providing you with details of the
information we hold about you.
Changes to our privacy policy
Any changes we may make to our privacy
policy in the future will be posted on this page and, where
appropriate, notified to you by e-mail.
Contact
Questions, comments and requests regarding
this privacy policy are welcomed and should be addressed to Website
Enquiries, Crieff Hydro, Ferntower Road, Crieff, Perthshire PH7 3LQ
or contact us.