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Self catering terms and conditions

Rates include VAT at the prevailing rate when your booking was made and subject to change without notice.

To make a reservation you must be 18 years old, accept these terms and conditions on behalf of all members of the party and accept responsibility to settle all outstanding balances. 

Booking deposits are either transferrable to another booking or in the case of another reservation not being made non refundable. The final account for your stay must be settled on departure.

Self Catering Rates
A 20% non refundable deposit is taken at the time of your booking and the balance is due 10 weeks before you arrive. We will take this balance using the card details you gave us when you made your booking.  If you’d like to use a different debit or credit card, just call us on 01764 555 555 with the details.

If your arrival date is less than 10 weeks from the date you make your booking then full payment (100% of the accommodation costs) will be taken at the time of booking.

If cancelled within 10 weeks of arrival, the booking is non transferrable.

We make every possible effort to advise our guests as soon as we are aware of any closure of facilities in or around the resort but please be aware that some facilities may be withdrawn at short notice.

Other terms

Pets are not permitted in the hotel with the exception of guide dogs for the blind or deaf.

Under the Hotel Proprietors Act persons under the age of 18 must be accompanied by an adult.  

Crieff Hydro accepts no liability in the event that any of your personal belongings or those of your party are lost and damaged within the hotel.  In the event that the property of the resort is deliberately or negligently damaged by you or any member of your party you will be fully liable for the repair or replacement of the property in question.   

House rules and policy for the consumption of alcohol to ensure that Crieff Hydro Ltd can operate as a licensed premise , we request all our guests  familiarise themselves  and adhere to our House rules and policy for the sale of alcohol, regulated under the Licensing Act ( Scotland) 2005 and overseen by Perth and Kinross Licensing Board.  These rules are clearly displayed on our website and in all bar areas. 

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