Rates include VAT at the prevailing rate when your booking was
made and subject to change without notice.
To make a reservation you must be 18 years old, accept
these terms and conditions on behalf of all members of the party
and accept responsibility to settle all outstanding
balances.
Booking deposits are either transferrable to another booking or
in the case of another reservation not being made non
refundable. The final account for your stay must be settled on
departure.
Advance Purchase Rates
Full prepayment is required at the time of booking. This payment is
non-refundable and cannot be exchanged for other reservation dates,
accommodation, goods or services.
Best Available Rates
A deposit of 20% of the reservation value will be taken at the time
of booking to guarantee your reservation. This is a flexible rate
allowing cancellations until 2pm, 48 hours before your day of
arrival. At the time of cancellation you will be given the
opportunity to make a new reservation. If you choose to do this,
your non-refundable deposit can be transferred to this new booking.
However, any difference in the price will be applied in addition to
the original booking plus an administration fee of £20 per
booking.
Cancellations and non arrivals thereafter (48 hours or less) will
be charged 100% of total stay after deduction of the deposit upon
the debit/credit card given at time of booking.
Self Catering Rates
A deposit of 20% of the reservation value will be taken at the time
of booking to guarantee your booking. The balance (100% less the
20% deposit) must be paid a minimum of 10 weeks before the arrival
date.
If the arrival date is less than 10 weeks from the time of
booking then full payment will be taken at the time of booking. Non
refundable deposit until 10 weeks in advance and thereafter 100%
payment retained upon cancellation charged to the debit/credit
card given at time of booking. If cancelled within 10 weeks of
arrival, the booking is non transferrable.
We make every possible effort to advise our guests as soon as we
are aware of any closure of facilities in or around the resort but
please be aware that some facilities may be withdrawn at short
notice.
Children's lunches are avilable on the day of party arrival
only.
Pets are not permitted in the hotel with the exception of guide
dogs for the blind or deaf.
Under the Hotel Proprietors Act persons under the age of 18 must
be accompanied by an adult.
Crieff Hydro accepts no liability in the event that any of your
personal belongings or those of your party are lost and damaged
within the hotel. In the event that the property of the
resort is deliberately or negligently damaged by you or any member
of your party you will be fully liable for the repair or
replacement of the property in question.
House rules and policy for the consumption of alcohol to
ensure that Crieff Hydro Ltd can operate as a licensed premise , we
request all our guests familiarise themselves and
adhere to our House rules and policy for the sale of alcohol,
regulated under the Licensing Act ( Scotland) 2005 and overseen by
Perth and Kinross Licensing Board. These rules are clearly
displayed on our website and in all bar areas.