When we say we're family friendly, we really do mean it. That’s why offering FREE childcare for two to 12 year old guests has been a top priority for us for as long as we can remember. Run around inside the castle, make new friends over the arts and crafts table or go head-to-head over the X-box.
BIG Country is available to all of our guests. If you've booked directly with us for one-night or more you get two hours of FREE daytime childcare for every night you've booked. Your free session can be booked either on the day of arrival or day of departure, subject to availability. If you've booked through a third party (for example, booking.com) then its £15.00 for a two hour session.
Each session is two-hours.
We get pretty busy so it's best to book in advance.
Got kids of different ages? For safety, all children must be booked into the correct age group as we have team member to child ratios to meet set out by the Childcare Commission (Care Inspector). The sessions however are free play, meaning the children are not separated into groups duringthe sessions by age, so siblings of different ages can play together.
Our evening sessions (7:00pm-9:00pm) are £15.00 per child and are not included in your daily free session. To run an evening session, we need to have a minimum amount of children but we'll give you plenty of notice if we don't have enough numbers to run a session.
Have peace of mind - all of our team are fully qualified and registered with relevant governing bodies and all undergo Disclosure Scotland checks.
BIG Country sessions are two hours. You can join two sessions together by booking onto a bridge session too.
10.30am – 12.30pm.
1.30pm – 3.30pm.
BRIDGE from 3.30pm – 4.00pm (cost per child: £7.50, includes a snack).
4.00pm – 6.00pm.
Evening session: 7.00pm – 9.00pm (cost per child: £15.00 and available only in school holidays).
Bridge sessions need to be booked in conjunction with a session. They can be used to join two sessions together or can be used as additional time for one session. To book a bridge session, simply email the team on email@example.com.