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Hydro Health

Updated 7th June 2021

We’re delighted to have re-opened our doors to welcome hotel, self-catering and day guests back.

You can book a hotel or self-catering stay with us today, online. If you’re not able to stay due to government restrictions, then we will of course offer you a change of date or full refund if booked on the flexible rate. Need some inspiration? Gather your family for a Perthshire break this summer.

Food and Drink
Our restaurants, cafes and outside dining are open. Alcohol can be consumed in our indoor and outdoor restaurants. If dining inside,  8 people from 3 households can dine together. Outside diners can book a table for 12 people from 12 households. Keep up to date with our opening and closing times on our App.

Pool and Gym
For everyone’s safety, gym and swimming sessions have a maximum capacity which means you need to book your session before you arrive – Book here.  When checking your preferred dates, if the screen is blank, sadly that means we’re already full.
Sessions in the gym and pool are very popular, particularly during the holidays and at weekends.  To make sure everyone can enjoy the pool, we’re limiting sessions to one per guest. If you’ve booked multiple sessions and we fill, we’re sorry but we will cancel one of your sessions.

What's open

Not sure what’s open and what’s not for your visit?  Here’s a breakdown of what’s open as of today – will be updated daily so keep an eye out.

Eat

  • Winter Garden – Open daily, from 9am
  • Tiffin at the Winter Garden – Open Wednesday – Sunday
  • The Terrace – Open daily, from 12pm
  • Basecamp at Action Glen – Open daily from 9am
  • Meikle – Open daily for breakfast and family carvery
  • The Hub – Open daily from 12pm
  • Bus Bar – Open daily for evening drinks

All dining is bookable on our website here, if your preferred time is not showing as available, we’re really sorry but this will mean that restaurant time is fully booked. Try an alternative time or restaurant and check on arrival as there may be last minute cancellations.

Play

  • Action Glen – Open daily
  • Riding Centre – Open daily
  • BIG Country – Open daily

Spa and Leisure

Spa – Open daily
Leisure pool and gym – Open daily

  • Pre-booking is required online, we ask guests to only book 1 session per day – Book now.
  • Our changing rooms, spa bath, sauna and steam room are still out of action so come dressed for the pool.

Victorian Baths – Open daily

  • The Victorian Baths will be an adult only swimming pool
  • Pre-booking can be done online, we ask guests to only book 1 session per day – Book now.

Changes to your stay

Coronavirus means we’re changing how we do some things to help stop the virus spread and look out for the health of our guests and our team. Here is a roundup of the main changes you’ll notice during your stay:

  • Room amenities – for both hotel and self-catering, we have removed some of the added extras you might expect, for hygiene reasons. These are now available on request from reception.
  • Contactless payments – we are now a cash-free resort. Please pay by contactless where you can.
  • Face masks/coverings – these are now mandatory for guests and our team to wear around the resort. If you have forgotten to bring one with you, we have them available for purchase.
  • Breakfast Booking – best to book your slot for breakfast in advance or book your grab and go option if you’re short on time.
  • Social distancing – we have introduced visual reminders and markers to help you keep your distance from guests and our team. We have also installed protective screens/cough guards.
  • Activities – our activities now have to be booked in advance. Please check availability before your stay so you can book the activities you want.
  • Pool & Gym booking – We’re limiting the number of people in the pool & gym at one time, you will need to pre-book a time slot 7 days in advance.
  • Biocidal cleaning – we have developed enhanced cleaning procedures for every nook, cranny, and surface throughout the hotel.

For more information on our new procedures, view our Hydro Health Promise.

Hydro Health Promise

Protecting your family and ours

Help us protect yourself and others by getting the whole family to:

  • Avoid travelling if you have symptoms of Covid-19 or have been advised to self-isolate
  • Wash your hands. If this is not possible hand sanitiser will do
  • Wear a mask or face covering when indoors.
  • Got a habit of touching your face? Best to break this habit if you can
  • Avoid people who are unwell – or avoid others if it’s you that’s poorly

What else are we doing? To give peace of mind, we’re adjusting some of our terms to be just as flexible as you are. In line with government guidelines, any party that consists of more than 1 household, due to stay with us up to 17th May in self-catering lodges or the same hotel bedroom, may change their stay date or request a refund.
From 17th May 2021, families and friends can share self-catering accommodation (maximum of 6 people from 3 households, under 12’s do not contribute to this number).

Crieff Hydro Family of Hotels

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