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BIG Country

Get up to two hours of FREE childcare per day – yes, you’re reading that right

This is our 'wee ones only' zone

*UPDATE – BIG Country will remain closed until the Government advises it is safe to re-open*

Zoom down the slides, play in the ball pools, explore the farmyard, get crafty at our art table… you’ll struggle to drag your wee one out of Big Country!

When we re-open Big Country when the government says it is okay to do so, there will be some small changes. Our team might take your wee one out to explore the resort more, with games on our outdoor football pitch or more space to run around in The Melville. Whatever they get up to, we can guarantee smiling faces.

Good to know...

*UPDATE – BIG Country will remain closed until the Government advises it is safe to re-open*

  • Both hotel and self-catering guests will get up to two hours of FREE daily childcare for 2-12-year-olds when staying for two nights or more and booked directly with us
  • Staying for one night and booked direct? Two-hour sessions are available with a 50% discount meaning you can book sessions for your wee ones for just £10
  • Booked through a third party like Booking.com? BIG Country sessions are available to book at £20 per two-hour session
  • BIG Country childcare sessions run for two hours, with four slots to choose from during the day
  • If one session’s not enough and you find you need an extra session it’s all yours for only £10 per child
  • You also have the option to join sessions together (that means 4.5 hours of alone time for parents!). To do this, simply book an extra two-hour session and a ‘bridge’ session. Top tip:  bridge sessions even include snacks and a drink to keep your little ones happy
  • Fancy an evening to yourselves? The 7 pm – 9 pm session is just £10 too, although it’s only open to 3-12-year-olds, and isn’t available as your free session

Looking to keep the little ones entertained in other ways? Head to our Kids page for more!

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Got a question?

Is BIG Country open?

BIG Country is currently closed. We will re-open BIG Country when the government advises it is safe to do so.

So, what are the session times?

Session 1: 8.00 – 10.00am

BRIDGE from 10.00am – 10.30am (cost per child: £5)*

Session2: 10.30am – 12.30pm

NO BRIDGE

Session3: 1.30 – 3.30pm

BRIDGE from 3.30pm – 4pm (cost per child: £5)*

Session 4: 4.00 – 6.00pm

Evening session: 7.00 – 9.00pm (cost per child: £10.00) only available in peak season

*Bridge sessions need to be booked in conjunction with a session. They can be used to join two sessions together or can be used as additional time for one session.

What is a BIG Country bridge?

A bridge is a 30 minute session which can be used with one full two hour session. It can also join two sessions together which means you can access 4.5 hours of childcare.  A bridge session cannot be used over lunch time (12:30pm – 1:30pm).

A bridge is £5 per child (covers the cost of providing a snack and a drink for your kids).

Why are we being charged for bridges and the evening session?

Partly because we’ve noticed changing demands – you’ve told us you’d like more things for families to do together in the evening and we’ve listened. And partly because we didn’t want to do away with the session altogether, as other hotels have done. Both of these options come at no small cost to us as a business.

Therefore, the small charges allow us to reinvest in both BIG Country and other areas such as our entertainment program. Plus, the £5 cost for a bridge goes towards providing a snack and a drink for your kids.

Why no lunchtime bridge?

This one is simple enough – our BIG Country team need a break and something to eat too!

When are peak / off peak times?

Peak times include every day within the school holidays (which means both the Scottish school holiday period and the school holiday periods south of the border) and weekends (that means Friday – Sunday afternoon).

Off peak is everything in between!

What's the cost?
  • Booking direct with us and staying for two nights or more? Good news – you get two hours of FREE daily childcare sessions for 2-12 year olds. Wanting to add on more sessions? Our sessions are available at the reduced rate of just £10 including our 7pm-9pm sessions
  • Staying one night and booked direct? No problem, two hour Big Country sessions are available with a 50% discount meaning you can book sessions for the wee ones for just £10
  • Booked through a third party (like Booking.com)? BIG Country sessions are available to book at £20 per two hour session
  • Bridge sessions – £5 per child
  • Evening session – £10 per child

 

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